Claims Information

If you need to make a claim then please refer to your policy summary or your policy document. If you need to notify a claim you should contact BG insurance immediately on the number below or you may contact the insurer directly on the number found in your policy summary or policy documents.

Motor Claims: Your guide to making a claim

You must report ALL claims by contacting our TELEPHONE claims helpline. We are here to help you 24 hours a day, 365 days a year. You give us your details and we do the rest. If we need a claim form, we will complete it for you, all you need to do is sign it and send it back.

Things you must do in the event of an accident


Take all the details of the other people involved

  • Name
  • Address
  • Telephone Number
  • Car Registration Number
  • Insurance Details
  • Names of any witnesses
  • Witness telephone numbers (if possible)

Call us on 01892 507555 (24 hours)

Motor Claims

01892 507555 (24 hours)

Windscreen Claims

0117 3042132

Commercial / Property Claims

Please refer to your policy wording

  • Main switchboard number: 01892 501501
  • To report a new claim call: 01892 507555
  • Broken down? RAC: 0330 1590602

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BG Insurance is a trading style of Barry Grainger Limited. Authorised and regulated by the Financial Conduct Authority. Calls may be recorded for monitoring purposes. Company registration number: 3957323. FCA registration number: 305659. Registered address: Unit 9 Decimus Park, Tunbridge Wells, TN2 3GP. Registered in England and Wales. © Copyright 2008-2016 Barry Grainger Ltd. All rights reserved.