I need to make a claim on my motor insurance!
If you have a policy with us and need to make a claim, simply call our dedicated claims line and a member of the team will be happy to help. The claims reporting team is available 24 hours a day, 365 days a year.
24 Hours Claims Line
You can also report this to your insurer. Check your policy wording for details on how to contact them directly.
I need to make a windscreen claim!
If your policy includes windscreen cover, the policy wordings we issued to you will advise of the claims process and contact number.
Please also refer to your policy documents to check if a windscreen excess is payable.
I’ve purchased my policy but not received my documents yet?
Documents are usually emailed within 3-5 working days from the date of payment. If this timeframe has passed and you haven’t yet received them please email enquiries@bginsurance.co.uk, but remember to check your junk or spam folder first, in case they haven’t gone into your inbox!
Some of our customers now have access to a customer portal. If this is the case all documents will be saved here. Please look out for an email from us giving you access.
What is share my licence?
Please view our page on Share my licence, click here.