What happens to my insurance after a claim?
Following a claim, your insurer will assess the incident according to the terms of your policy. Depending on the circumstances, your claim may affect your no-claims bonus, future premiums or both.
At renewal, the insurer will reassess the risk and provide a new premium based on its current pricing and underwriting criteria. There is no guaranteed percentage increase following a claim because insurers use different pricing models.
If you're unhappy with the way a claim has been handled or believe your insurer has incorrectly recorded a claim, you can raise a complaint with the insurer and, where appropriate, the Financial Ombudsman Service.